Welcome to TopCoverTrends! We’re thrilled to help you find the perfect hat to complement your style. To ensure a seamless shopping experience, we’ve crafted a detailed shipping policy that covers everything you need to know about how your order will make its way to you.
Processing Time
We work diligently to prepare your order as quickly as possible. Once your purchase is confirmed, our team will carefully process, package, and dispatch your items within 1-3 business days.
During peak seasons or special promotions, processing times may extend slightly, but we’ll always keep you informed via email.
Shipping Rates
- Free Shipping: Orders totaling $59.99 or more qualify for free standard shipping.
- Flat Rate Shipping: Orders under $59.99 will incur a flat shipping fee of $5.99.
Delivery Times
Once shipped, delivery times depend on your location. On average, you can expect your order to arrive within 5-7 business days for standard shipping. Please note that rural or remote areas may experience slightly longer transit times.
Order Tracking
We believe in keeping you informed every step of the way. Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor your package’s journey and know exactly when it will reach your doorstep.
Shipping Restrictions
Currently, we only offer shipping within [specific regions, if applicable]. If your location falls outside of our delivery area, please reach out to us at [email protected], and we’ll do our best to accommodate your request.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to retrieve it, we will contact you to arrange a re-shipment. Additional shipping fees may apply in such cases.
Lost or Damaged Packages
While we partner with reliable carriers to ensure your hats arrive in perfect condition, unforeseen issues can occasionally arise. If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of receipt. We will work swiftly to resolve the issue and ensure you’re satisfied.
Contact Us
We’re here to answer any questions or address any concerns you may have about your order. Feel free to reach out to us at [email protected], and a member of our team will assist you promptly.
Thank you for choosing TopCoverTrends. We’re dedicated to delivering high-quality hats and exceptional service right to your doorstep!